JB2T
  • JB2T
  • New Ventures
    • Demo Day 2018
    • 2018 Applications
    • 2017 >
      • 2017 Cohort Update Customer Discovery
  • Bootcamps
    • Want your teams to think and act like a startup?
  • Cool Stuff
    • Reverse Pitch
    • Digital Divide
  • @JB
    • CV
    • Portfolio

Smart Gigabit Communities Workshop

Picture
Picture
Picture
NCNGN and The City of Durham
Designing Solutions for Digitally Disadvantaged Citizens
On November 27, 2017 fifteen of the State’s top technologists, non-profit and municipal community leaders, and academic scholars set off to collaborate and create a high-level design of three (3) next generation software solutions that would enable individuals with little or no computer skills to participate in accessing public services on the internet. We were there to address quality of life issues like education, healthcare and workforce development. 
Picture
Dennis Newman, Program Manager for NCNGN ambitiously set the goal for the day: Design three apps that address how to provide accessible digital services to the disadvantaged members of the community that experience being excluded because of digital literacy, demographic exclusivity and economic inequality to increasing the capability and impact of Durham’s public services.  NCNGN partnered with two organizations to make this all happen. US IGNITE and the City of Durham.
 
The workshop was focused on developing consensus for the “functional application build-out”. The leadership teams were to assume users had 1) access to services at neighborhood community centers, and 2) that the solution would not work without high-speed internet.  It utilized a development framework consisting of a modified hybrid of three popular sprint methods: Lean Startup, Business Model Canvas, and Design Sprint.  
 
After a warm and inspiring welcome from Ms. Wanda Page, Durham’s Deputy City Manager, and then a high-level overview of NCNGNs work and todays workshop’s goals and objectives from Dennis Newman – Joel Bennett took the group through a thirty-minute narrative and scenic tour into the world of innovation, lean startup, design sprints, minimum viable products, problem/solution definitions, and the importance of testing the riskiest assumptions first. 
​
An innovative approach to an innovative solution:
A Lean Design Canvas
Definition, Ideation and Creativity
The goal of a lean startup is to build, measure and learn. 
​The group was asked to consider the following:
  1. Define the problem,
  2. Define a future state,
  3. Empathize with the user, their journey and potential points of friction
  4. Identify early adopters and their journey and potential points of friction
  5. Define a test of a minimum viable solution
Prior to our workshop the group preselected three problems areas they identified as being valuable public services in need by the digitally disadvantaged:   Education, Health Services, and Employment.
 
Project teams were asked to develop the following milestones for each project:

Project teams were asked to develop the following milestones for each project:

1
Define Problem:
• Who, What, Where

• Problem Statement
​
• Current alternatives
2
​Define Solution:
• Users, Early adopters
​
• Service and Delivery

• A Future State
3
​Define ​First Test:
• Who, Where

• Which Features

• Riskiest Assumption
4
​Define ​an MVP:
• Available Resources

• Lego Specificity

• UI/UX

...and then present them to the group.

Picture
Picture
PROJECT 1 - WORK FORCE
JOB PLACEMENT
Team Members
Dennis Newman, NCNGN 
Program Director

Michael Abensour,  Kramden Institute Executive Director

Elaine Batten, Durham Public Schools CIO

Scott Clark, Town of Chapel Hill
CIO
​
Wanda Page, City of Durham 
Deputy City Manager
​Problem Statement:
  • People of color can’t get a job due to criminal backgrounds, lack of skills and lack of centralized resources.
 
Solution:
  • Online Job Fairs, Skills + Jobs Database Matching, Virtual Resume Builder
 
Test:
  • Identify agencies interested in supporting initiative such as local test groups, and TROSA.
 
MVP Features:
Artificial Intelligence
  • Identify Skills and Education
  • Identify Barriers and makes suggestions how to solve them
  • Matches best outcome job opportunities
Output: “Logistics Ticket”
  • Where: travel routes, arrival times and best time to depart
  • What to bring: Uniforms, Safety Shoes, Lunch, ID Card, etc..
  • Supportive Services Organizations
Bias Elimination
Interview Practices and Resources

... Presentation #2

Picture
Picture
PROJECT 2 - EDUCATION
PARENT TEACHER PORTAL
Team Members
Leah Krause, NCCU 
CIO 

Gregory Clinton, NCCU, School of Law
Dir. Information Technology & Facilities 

Bob Panoff, Shodor
Executive Director 

Ronald Wahlen, Durham Public Schools,
Director Digital Learning 
​
Terry Yates, Town of Cary
Infrastructure and Network Manager
​Problem Statement:
  • Parents are disconnected from their children’s educational experiences. The UI/UX technology of the current parent/teacher portal is too complicated for parents to learn, navigate and creates a barrier to entry that results in a lack of awareness of problems. Students have no real-time access for help.
 
Solution:
  • Redesign School Portals that provide a simple and engaging user experience and universal access for parents, teachers and students.
 
Test:
  • Identify agencies interested in supporting initiative such as local Power PTA, and NCDPI. 
​MVP Features:
  • Student “Present Alert” to Parents
  • Student Scheduling using AI
  • “At a Glance” Progress Bar Toward Students Graduation
  • Synchronous and Asynchronous Info
  • In App Facetime or Video Conferencing
  • Tutor Listings:  Subject specialty and availability

... Presentation #3

Picture
Picture
PROJECT 3 - HEALTH SERVICES
LINGUISTICS DIAGNOSTICS
Team Members
Scott Turnbull, US-Ignite
National Tech Leader

Lynda Goff, WinstonNet
Director

Linda Jones, City of Raleigh,
Digital Inclusion Program Director

Ricky Hurtado, UNC-CH
Scholar Latino Institute Program Director
​Problem Statement:
  • A lack of bilingual support at healthcare facilities creates a barrier for adequate service. Not enough bilingual staffing and training is the result of organizational prioritizing.
 
Solution:
  • An Artificial Intelligence (AI) assistant in appropriately trained medical jargon. Providing healthcare administrators the metrics and KPIs comparing outcomes of providers and patients.
 
Test:
  • Prove it works on a tablet, medical support and defined set of nomenclature for natural language AI and translation.
MVP Features:
  • Portable translation Interface
  • 4K Video
  • Treatment Metrics

CEnter for Design Innovation

JB2T @FLYWHEEL COWORKING

Picture

    Subscribe Today!

Submit
  • JB2T
  • New Ventures
    • Demo Day 2018
    • 2018 Applications
    • 2017 >
      • 2017 Cohort Update Customer Discovery
  • Bootcamps
    • Want your teams to think and act like a startup?
  • Cool Stuff
    • Reverse Pitch
    • Digital Divide
  • @JB
    • CV
    • Portfolio